Privacy Policy

This privacy notice describes the ways Miuvo Development Company (“we”, “our” or “us”) collects, processes, stores and protects personal data gathered from users of our voice-based social application Miuvo - Meet Through Voices (Package ID: com.miuvo.wave). By downloading, installing and continuing to use Miuvo, you acknowledge that you have read and fully accept all terms laid out within this privacy policy. If you cannot agree to any provisions listed below, you must stop using our mobile application immediately.

1. Data Controller Information

The entity responsible for managing your personal data is Griffin Harkin, operating under Miuvo Development Company. For all enquiries regarding privacy, data access or personal information, you can reach our team via email: griffinharkin66@gmail.com

Registered physical location: 205 Maple Street, Melbourne VIC 3000, Australia

2. Information We Gather From Users

We may collect different categories of information while you engage with our voice chat community:

• Account Profile Data: Self-selected username, uploaded avatar images, public profile descriptions and any contact details you voluntarily provide while creating your user account.
• Voice Communication Content: Live voice audio transmitted during online voice conversations with other platform users. Voice streams are temporarily processed to enable real-time audio interaction. We do not permanently archive most voice calls unless users manually activate recording features.
• Device and Technical Information: Mobile hardware model, operating system variant, unique device identifiers, network connection data, application crash records, public IP address and usage analytics to sustain stable app functionality.
• User Submitted Content: Text messages, photos and media files you actively send within public voice rooms and one-on-one private chats inside Miuvo.

3. How We Utilize Collected Data

We process your personal information for the following legitimate purposes:

• Deliver, maintain, improve and update all voice chat and social networking functions available within Miuvo;
• Authenticate user identities, manage registered accounts and defend against unauthorized login attempts;
• Carry out community content moderation, restrict harmful behaviour and safeguard platform user safety;
• Fix technical errors, reply to user support tickets and resolve service malfunctions;
• Study anonymized usage trends to refine user experience and develop new voice social capabilities;
• Enforce our user terms of service and implement restrictions for accounts violating community guidelines.

4. Conditions For Information Disclosure

We will never sell your personal information to external commercial parties without your explicit consent. Data sharing may only take place under the following circumstances:

• Authorized service vendors supporting app operations (cloud servers, crash analysis), who are bound by strict data protection agreements;
• Official law enforcement institutions, when valid legal summons, court rulings or regulatory obligations demand information disclosure;
• Company merger, acquisition or asset transfer events, where user data transfers as business assets with unchanged privacy commitments;
• Scenarios necessary to protect our legal interests, safeguard platform users or halt ongoing unlawful activity.

5. Data Storage Rules & Security Safeguards

We adopt mainstream industry security standards to protect your personal information against unauthorized access, data loss, leakage or alteration. Even so, no online digital service can guarantee complete security of information transmitted over the internet.

We retain user data only for a reasonable necessary duration: account information remains stored as long as your profile stays active. Once you submit a formal account deletion application, we will erase your identifiable personal records within the time required by applicable laws. A limited subset of data might be preserved longer to satisfy legal compliance responsibilities.

6. Your Rights Related To Personal Data

Subject to applicable local privacy laws, you hold the rights listed below:

• The right to obtain a copy of all personal data we hold linked to your user profile;
• The right to modify incorrect or incomplete profile information;
• The right to submit requests for full account deletion and removal of associated personal data;
• The right to withdraw any consent previously granted for data processing activities;
• The right to submit formal complaints to local data protection authorities.

To exercise any of these rights, send your official request via the contact email shown above.

7. Policy For Underage Users

Miuvo is not intended for persons under the age of 13. We do not intentionally collect personal information from minors below this age limit. If you discover we have obtained data from a child without legal guardian approval, please contact us promptly, and we will remove such information without delay.

8. Revisions To This Privacy Policy

We maintain the right to adjust this privacy policy at any time. When major changes are introduced, we will publish the updated document inside the Miuvo application and refresh the “Last Updated” date at the top of this page. Your continued use of our voice chat platform after updates take effect constitutes acceptance of the revised privacy terms.

9. Contact Information

If you have questions, feedback or data-related requests regarding this policy and Miuvo’s data handling practices, please message our team via email: griffinharkin66@gmail.com